If you have any iOS version lower than iOS 11, you will be unable to reinstall on any version below iOS 11. Note: Before you reinstall on iOS, please check your iOS version. Finally, re-install the app from the Google Play store.( This step is important but often overlooked, so please don’t skip it! )) Tap on 'Storage and Cache' and select ‘Clear storage’ and 'Clear cache', this is also sometimes called 'Clear app data'.Once you've made sure your OS is up to date, please perform the following steps: Here are the instructions for how to check on/update your OS. We recommend you try this first, whenever you have problems with the app! Here's how: Android App:īefore reinstalling, please make sure you have the newest possible version of the Android OS that your device can use. Sometimes corruptions can occur, or updates don't install properly, and the resolution can be to simply delete and reinstall the app. Many issues, even problems logging in, can be resolved with a fresh install of the app. I'm having issues on my Mobile App, what can I do?
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